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Fintech Consulting · Built for Australian Finance

Bespoke
Fintech Solutions
Built Around
Your Business.

We plan, design, integrate, and build the systems lenders and brokers need - from first lead to final settlement. No off-the-shelf platforms. No generic builds. Expert-led, bespoke, end-to-end.

40%
Faster processing
35%
More conversions
100%
Compliant builds
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Who We Are

We're not a software vendor.
We're your fintech team.

The Cloud Agency is a specialist fintech consulting and development firm. We work alongside lenders, private credit providers, and broker networks to design, integrate, and build the systems their businesses actually need.

We're not selling you a platform. We're applying deep industry expertise to your specific situation - selecting the right technology stack, integrating it properly, and building bespoke workflows that improve every part of your operation.

From how you capture leads, to how you assess and approve loans, to how you manage your portfolio long after settlement - we own the full picture.

Our approach
Expertise
Lead to Settlement - End-to-End
Every stage of the lending journey, connected.
Who we serve
Lenders · Brokers · Private Credit
Built by practitioners. For practitioners.
Our approach
Bespoke. Not off-the-shelf.
Strategy, build, integration - under one roof.
Always included
NCCP · AFCA · AML/KYC Compliant
Compliance architecture built in from day one.
06

Our
Expertise.

Six disciplines. One team. Deployed end-to-end across your lending operation.
01
Lead Generation & Digital Funnels
Compliant digital acquisition funnels that capture, qualify, and route leads intelligently - connecting your CRM to downstream systems from day one.
02
Loan Origination Systems
Bespoke origination workflows from application intake through credit assessment, KYC/AML, and approval - designed for your lending criteria / credit policy and compliance obligations.
03
Auto-Decisioning & Credit Risk
Bureau data, bank statement analysis, and score-carding integrated into automated decision engines - accurate, faster, fairer, more consistent credit outcomes.
04
Compliance & Regulatory Architecture
NCCP, AFCA, responsible lending, AML, KYC - built into your workflows from the start, not retrofitted. Audit-ready before you go live.
05
Loan Management & Portfolio Operations
Repayment and delinquency management, arrears monitoring, collections automation, and portfolio analytics - built to protect yield and reduce operational overhead post-settlement.
06
System Integration & AI Automation
Disparate platforms connected, manual handoffs eliminated, and AI-driven automation embedded - turning disconnected tools into a single intelligent workflow.
Why The Cloud Agency

We've operated
the systems
we build.

Most technology firms understand software. We understand lending. Our consultants have worked inside private lenders, broker networks, and non-bank credit providers - which means we already know where the problems are before we start.

Private lenders Non-bank lenders Consumer finance Commercial credit Broker networks
01

Expertise before technology

We start with your business model, credit policy, and operational reality - then select and configure the right tools. Not the other way around.

02

Compliance is structural, not a checkbox

NCCP, AML, AFCA, and responsible lending obligations are designed into every system we build - so you're audit-ready from launch.

03

We deliver working systems, not documents

No 6-month scoping exercises. We ship real, working solutions and iterate quickly - so you see results quickly.

04

End-to-end ownership

Strategy, design, build, integration, training, and ongoing optimisation - under one roof. No coordination overhead, no finger-pointing between vendors.

From Lead to Settlement.
And Beyond.

We don't fix one part of the problem - we design the entire lending journey. Every stage connects to the next, so nothing falls through the cracks.

01

Lead Generation

Digital acquisition, CRM setup, lead routing and qualification funnels.

SEOLead GenCRMAdvanced Funnels
02

Origination

Application, KYC/AML, credit assessment, auto-decisioning and document management.

ComplianceProcess ControlKYCCreditAML
03

Settlement

Contract generation, compliance sign-off, funding, and full audit trail.

DocuSignCompliance
04

Loan Management

Repayments, arrears, portfolio reporting and AI-powered collection workflows.

LMSProcess ControlAnalyticsAI
Technology

The platforms we use. The expertise we bring.

We're platform-agnostic - we select and configure the right tools for each client. These are the platforms we deploy, integrate, and actively support.

Lending & Credit
Credit SenseEquifaxExperianCreditorWatchTalefinGreenIDMin-it LMSRedbookGlass'sLead MarketOverFlow
CRM & Marketing
SalesforceZohoCreatioMondayKlaviyoConstant ContactSendgridMailchimpPostmarkTwilioZapierGA4/GSC/GTM/SEMRushWordPress
Infrastructure & Cloud
AWSGoogle CloudHerokuMuleSoftWasabiDocuSignSalesforce FSCAgentforceApplied Agentic AI
BUILD
Start the conversation

Let's build
tech that
works for you.

Book a 30-minute discovery call. We'll ask the right questions, listen carefully, and be straight with you about what's possible and what it will take.

30 minutes - no pitch, no pressure
We'll map your current stack and identify gaps
You'll leave with clarity on what to do next

Discovery Call

30 minutes with our lead fintech consultant. Your operation, your challenges, your goals.

30 min via Zoom or phone
No obligation - no sales script
Mon–Fri, 9am–5pm AEST
Availability within 48 hours
Based in Brisbane, serving all of Australia